Delivery & Returns
At Markberg.com we want to give our customers the best possible terms for delivery. The following will be the basis for our delivery and freight:
Orders for delivery in EU:
Free delivery for orders above 55 EUR.
Freight cost 9 EUR for orders below 55 EUR.
Orders for delivery outside EU:
24 - 40 EUR
The delivery will depend on which state or country you live in.
Delivery to USA, Canada, Iceland, Greenland and Australia will have the freight cost of 40 EUR.
When you receive your package, it is important that you check the content of the package. If the package or the content is damaged, you must inform us within 2 days.
Markberg will deliver your package with UPS or GLS and the package will be delivered to the given delivery address.
RETURNWhen shopping at Markberg.com you will be able to regret your purchase within 14 days. Markberg.com will return your purchase amount when we receive your return package or documentation of return.
When you return your products to Markberg.com you must cover the costs of the return and ship the products in a proper package.
The return address:
Helge Nielsens Alle, 7, Port 5
We recommend that you send your return package as a track and trace delivery. This way we avoid any doubt that the package has been received at our warehouse.
- The product must be in the same condition, as when you received the product.
- Please attach the received return note and delivery note in the shipment.
You must return the goods in the same condition, as you received them and with the original receipt, if you want your purchase amount returned. You may try the product in the same way, as you would have in a store. The product will be checked when it arrives.
Be aware the refund doesn’t include any shipping costs. The refund will be held back, until Markberg have received the goods. The amount for the returned goods, will be transferred to the same credit card as used when placing the order.
Feel free to contact us if you have any questions at all. You can contact us by phone +45 86130080 or by e-mail: firstname.lastname@example.org