At Markberg.com we want to give our customers the best possible delivery terms.

Please carefully read the following.

Delivery within the EU
Free delivery to parcel shops on orders of 65 EUR or more.
Orders below 65 EUR: 15 EUR shipping.

Delivery outside the EU
29 EUR

We ship with UPS or GLS to the delivery address you provide. When you receive your parcel, please check the contents. If the parcel or the contents are damaged, you must inform us within 2 business days at returns@markberg.com.

All Markberg orders are shipped out from our warehouse in Denmark to your country. The Estimated Delivery window provided by Markberg reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by freight delay, Customs hold, or any other unforeseen complications outside of Markbergs control.

Items in your order that are designated for shipment to countries outside of Denmark may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

For specific information about customs, import duties, etc., please contact your local tax and customs authorities.

Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.

When you shop at Markberg.com, you can return your order within 30 days of receiving it.

Extended Christmas returns
Orders placed between 1 November and 31 December 2026 can be returned until 15 January 2027. If you receive your order late, you still have the full 30 days from delivery.

Return address
Markberg ApS
Helge Nielsens Allé 7, Gate 6
8723 Løsning
Denmark

Return shipping is at your own expense, and you can choose any carrier. Please pack the items securely. We recommend using a tracked shipping service so that delivery to our warehouse can be confirmed. Please include the return slip in your parcel.

Returns from outside the EU
Address your return to Markberg ApS as a business recipient, not to a private individual. Otherwise customs duties may be charged, and we cannot cover these.

You may examine the items as you would in a store. Please return them with all tags and labels attached. If an item has been handled more than needed to examine it, we may deduct the loss in value from your refund.

We will refund you within 14 days of receiving your return, to the original payment method. Depending on your bank or payment provider, it may take a few extra days before the amount appears on your account.

If you return your entire order, we also refund the original standard delivery cost. Return shipping is not refunded unless the item is faulty.

Questions about returns: returns@markberg.com. Other questions: contact@markberg.com or +45 8613 0080.

We cannot exchange items directly. If you would like a different size, colour or style, simply place a new order and return the original item as a standard return. The returned item will be refunded to the original payment method.